Support

App Support

Running into a bug or issue with BioLog or Seismicity? Send us the details below and we'll get you back to exploring.

Report an issue

The more detail you share — steps to reproduce, what you expected, and a screenshot or two — the faster we can help. Fields marked * are required.

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Name *

Email * We'll reply here, so double-check it.

Which app? *

App version At the very bottom of the app's Settings screen — e.g. “BioLog 1.0 (8)”.

Device & iOS version On iPhone: Settings → General → About — see the “Model Name” and “Software Version” rows.

Issue type *

Subject *

What happened? *

Screenshots Optional but very helpful. Up to 3 images, 4 MB total (PNG or JPG). On iPhone, take a screenshot with the side + volume-up buttons.